The Dunwoody Police Department has officially launched a new Public Safety Ambassador Program, designed to enhance public safety and improve response times.
Dunwoody Public Safety Ambassadors are civilian employees who support the Dunwoody Police Department by responding to non-emergency calls, assisting stranded motorists and addressing traffic hazards.
“We are excited to launch the Public Safety Ambassador Program, which is a key part of our commitment to enhancing service and safety in Dunwoody,” said Chief Michael Carlson. “By integrating ambassadors into our operations, we’re able to keep more sworn officers available for serious calls, thereby improving our response times and strengthening the quality of service we provide to our community.”
Approval from the city
The Dunwoody City Council approved the program in May 2024 and designated funding for four public safety ambassador positions.
Two ambassadors have already completed the program’s comprehensive training, which includes 40 hours of classroom instruction followed by several weeks of hands-on, on-the-job training with a sworn officer. Dunwoody Police are currently recruiting candidates to fill two additional positions.
These ambassadors operate specialized vehicles equipped to provide critical roadside assistance, direct traffic, manage vehicle lockouts and administer first aid when necessary. The program aims to relieve sworn officers from handling low-priority calls, allowing them to focus on urgent, high-priority situations.
Public safety ambassadors contribute to efficient operations within the department by taking on calls that do not require a law enforcement officer, ultimately increasing overall response capabilities.
For more information or to apply for a public safety ambassador position, visit dunwoodyga.applicantstack.com/x/detail/a2cbzjczg98o
